Last updated: 13 April 2026
This Privacy Policy explains how Zantific Pte. Ltd. ("Zantific", "we", "us", or "our") collects, uses, discloses, and protects your personal data when you visit our website at zantific.com or use our services.
We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 ("PDPA") of Singapore. If you are located in the European Economic Area ("EEA") or the United Kingdom, we also take steps to comply with the General Data Protection Regulation ("GDPR") where applicable.
1. What personal data we collect
We may collect the following types of personal data depending on how you interact with us:
When you visit our website: Your IP address, browser type, device information, pages visited, time spent on pages, and referring website.
When you submit a contact form or email us: Your name, email address, and the contents of your message.
When you sign up for our newsletter: Your name and email address.
When you register for a course or make a purchase: Your name, email address, phone number (if provided), billing information, and payment details. We do not store your full credit card or payment card details on our servers.
2. How and why we use your personal data
We use your personal data for the following purposes:
- To respond to your enquiries and provide customer support. Legal basis: Legitimate interest in responding to communications directed to us.
- To process course registrations, bookings, and payments. Legal basis: Performance of a contract.
- To send you course updates, newsletters, and marketing communications. We only send marketing communications with your explicit consent. You may unsubscribe at any time. Legal basis: Consent.
- To improve our website, content, and services. Legal basis: Legitimate interest in understanding how our website is used.
- To comply with legal obligations and protect our legitimate interests.
- To detect and prevent fraud or security incidents.
3. Cookies and analytics
Our website uses cookies and similar tracking technologies. Essential cookies are active by default. Non-essential cookies are only activated with your consent where required by law.
Google Analytics: We use Google Analytics to collect anonymised data about website traffic. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Meta Pixel: We use the Meta Pixel to measure advertising effectiveness. You can manage your ad preferences at aboutads.info/choices.
4. Disclosure of personal data
We do not sell, rent, or trade your personal data. We may share it with service providers, government authorities, and professional advisors as necessary.
5. Use of third-party services
Our website relies on third-party platforms that may process your data outside of Singapore. We select providers with appropriate data protection standards.
6. Data retention
Contact form submissions: up to 24 months. Course records: up to 7 years. Newsletter data: deleted within 30 days after unsubscribe.
7. Your rights
Under Singapore's PDPA: You may request access, correction, or withdraw consent by contacting hi@zantific.com.
Under the GDPR (EEA/UK): You may additionally request erasure, restriction, object to processing, request portability, or lodge a complaint with a supervisory authority.
8. Data breach notification
We will notify the PDPC within 3 calendar days and affected individuals as soon as practicable. For EEA/UK users, we will notify the relevant authority within 72 hours.
9. Security
We use SSL/TLS encryption, access controls, and secure storage. No method of transmission is completely secure, and we cannot guarantee absolute security.
10. Do Not Call registry
We comply with Singapore's DNC provisions and will not send telemarketing messages without clear consent.
11. Children's data
Our services are not directed at children under 13. We do not knowingly collect their data.
12. Third-party links
Our website may link to third-party websites. We are not responsible for their privacy practices.
13. Governing law
This policy is governed by the laws of the Republic of Singapore.
14. Changes to this policy
We may update this policy from time to time. Significant changes will be noted by updating the "Last updated" date.
15. Contact us
Zantific Pte. Ltd.
Email: hi@zantific.com
Complaints may be lodged with the PDPC of Singapore.
