Listen before recommending.
Most consultants come in with a framework. I come in with questions. The first two weeks of any engagement are spent understanding the business, the team, and the customer in detail.
How I work
Most consulting work optimises for output. This practice optimises for clarity. The deliverables come second.
Principles
Most consultants come in with a framework. I come in with questions. The first two weeks of any engagement are spent understanding the business, the team, and the customer in detail.
Strategy work that lives in slide decks gets forgotten. I write memos that founders can share with their team and return to a year later. Slides are for talking. Memos are for thinking.
Strategy fails in the execution. I stay involved through the first quarter of implementation, not just the diagnosis. The work isn't done when the memo lands.
If your problem is better solved by a coach, an agency, or a different consultant, I will say so on the intro call. I'd rather pass on a project than take on the wrong one.
A typical engagement
Every engagement is different, but most follow a similar shape. Listening, then diagnosing, then recommending, then staying close while the work gets done.
Interviews with founders, leadership, and customers. Document review. Market and competitor scan.
A written memo on what we are seeing, what is working, what is not, and where the leverage is.
Strategic options with trade-offs. Joint workshop to pressure-test and decide on a direction.
Weekly check-ins through the first quarter of implementation. The work isn't done when the memo lands.
A note on pace
Listening looks slow from the outside. It isn't. Strategy that compounds is strategy that is rooted in the actual texture of the business. Skipping the listening is what makes the rest of the work feel rushed and the recommendations feel generic.
Honesty about scope
A clear list of things outside the scope of this practice. Saying so up front saves everyone time.
A 30-minute intro call to see if there's a fit. If there isn't, I'll suggest someone better suited.
Book an intro call